Home » United Airlines

Tag: United Airlines

JFK airport is nearly empty when I arrive

Redeem This: Why United’s Voucher-Redemption System Sucks

In the last two days, I’ve made two trips to JFK, neither of which culminated in a flight anywhere. Instead, I was there to cash in one of the vouchers I’d received after being bumped last summer. I’ve never before had a problem redeeming a voucher — from any airline — even though United makes the ridiculous requirement that you visit an airport in order to do so.