In the last two days, I’ve made two trips to JFK, neither of which culminated in a flight anywhere. Instead, I was there to cash in one of the vouchers I’d received after being bumped last summer. I’ve never before had a problem redeeming a voucher — from any airline — even though United makes the ridiculous requirement that you visit an airport in order to do so.
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Frequent Flying: Alaska vs. United
A comparison of the customer service and loyalty programs offered by Alaska and United airlines. Guess who won?
Faithful and Devoted
As a love letter to fellow music lovers, the memoir of Robbins' time following Depeche Mode on the 1993 Devotional tour brings readers face to face with the artists she idolized, while speaking directly to the heart of every music fan.
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